NHTSA Complaint #11707134 — 2016 FORD FUSION

The vehicle is a 2016 Ford Fusion with 70,000 miles when this happened happened the first time. I pushed on the brakes and the pedal went to the floor. I had just enough braking power to stop the vehicle. The danger is obvious, I had no brakes but I was going slow on local roads. I had the vehicle towed to an independent repair shop where they diagnosed failure of the right rear brake caliper. They replaced the caliper, hoses and ceramic brake pads at a cost of about $600. All was good for about 1500 miles when the exact same thing happened, except now it was the driver's side caliper. Fortunately, once again, I was driving on local roads at low speeds and by holding the pedal totally against the floor, I was able to drive over the curb onto a lawn without hitting anyone. if I had been on an Interstate, I don't see how it wouldn't have resulted in a serious accident. I have no parts or pictures from the first failure, only the receipt for work done, but the car is in the same repair shop as I write this and I will have the failed parts and pictures when I pick up the vehicle on Monday, 12/29/25. Two brake caliper failures, with no warning, at 70,000 and 71,500 miles is a scary scenario. I have no confidence in the vehicle's safety and will be disposing it as soon as it's fixed. Your system won't allow me to put in two dates for the two failures but the first was on 01/24/25 at approximately 70,000 miles and the second was today 12/26/25 at approximately 71,500 miles. The vehicle is registered to me at the address listed on this form but I am a snowbird and the vehicle is in Naples Florida at my winter residence.