NHTSA Complaint #11491296 — 2016 DODGE GRAND CARAVAN

In July of 2022, the air conditioner failed. Called to make an appointment with DeLuca, the part did not come in so we did not bring the van in for repair. In August 2022 the van started stalling while driving on occasion. Brought into the mechanics but he could not see an issue of why the van would be stalling and could not diagnose when the van was stalling as it did not occur while he was inspecting the van. On October 17, 2022, the driver of the van called to say that the engine started smoking, there was a big puddle under the van and he could not move the van. He was stuck on the side of Tower Hill in Auburn, NH in a dangerous spot.