NHTSA Complaint #11491109 — 2013 FORD EXPLORER

This vehicle has had recurring instances of failed power steering. It will happen at low speeds where the power steering malfunctions and does not work until the car is shut off and turned back on. This can be especially dangerous when driving near other people or cars when we experience loss of control. Thankfully no collisions have occurred yet but it’s is an issue that has been recurring. There was a recall set out for electrical power steering failure - #14V286000. Unfortunately this recall only affects 2011-2013 FORD Explorers up until Feb 28, 2012 while this one was made Mar 7, 2012 (just a week outside of the recall). This was frustrating because the vehicle is experiencing every symptom that the recall #14V286000 states it fixes.