NHTSA Complaint #11491012 — 2017 TOYOTA PRIUS

For the past year or so we have had issues with the vehicle not starting properly. If we leave the radio, wipers, heater, or air conditioner in the ON position when we shut the car off, or a window down a little on a hot day, a sensor triggers a Low Battery error code. We have had the battery checked and it is NOT low. When this happens to start the car we need to get a jumpstart from someone. This limits where we feel safe driving to as in a remote place where not many other people and cars are it would be more difficult to find someone to give us a jumpstart. On occasion, we have had to call a towing service to come to help us, which requires sometimes a long wait. The car starts right up once the connection to the other vehicle's battery is made. We should not need a checklist to make sure everything is turned off before we leave the car to avoid this non-starting issue.