NHTSA Complaint #11490935 — 2016 FORD FOCUS

The contact owns a 2016 Ford Focus. The contact stated while attempting to move off from a red light, the vehicle was shuddering. Additionally, while shifting from first or second gear the vehicle would shudder. Occasionally, while idling at a stop light the RPM fluctuated as if the vehicle would stall. The contact took the vehicle to the dealer who diagnosed that the clutch plates failed and needed to be replaced. The vehicle had not been repaired. The contact stated that the vehicle was not included in NHTSA Campaign Numbers: 18V169000 (Power Train) or 18V845000 (Power Train). The manufacturer was made aware of the failure and informed the contact that the VIN was not included. The approximate failure mileage was 75,124.