NHTSA Complaint #11490699 — 2016 FORD EDGE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11490699 |
| Vehicle | 2016 FORD EDGE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
My parking brake, ABS, and Traction Control (ESC) warning lights all illuminate even when not engaged (Parking Brake states engaged even while driving.) Traction Control (ESC) on/off indicators illuminate opposite of engagement/unengagement (no correlation between.) Identical symptoms from NHTSA recall #16V733000. My car was manufactured right during that timeframe when my make/model/year were deemed loaded with improper ABS/ESC computer software. I brought it into Ford repeatedly and it was incorrectly diagnosed as a faulty E-Brake switch, only to give me my vehicle back and E-Brake could not be unengaged while they returned me the keys in the lot. They looked at it again and stated my ABS Module was broken causing my parking brake actuators to now be faulty resulting in my rear rotors to be worn down to unsafe driving levels. The best reason they could give me for a faulty ABS Module was "lightning strike." I called Ford Customer Care and asked if my car was overlooked in this recall before sold to me and they originally said it was (told me it was manufactured in Ontario,Canada) but then called back to tell me it wasn't one of the vehicles affected. I am deafly afraid that my braking system will fail as I am driving.
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