NHTSA Complaint #11490594 — 2017 HONDA CR-V

The issue was reported on 08OCT2022 to a Phil Hughes Honda. The vehicle was brought into the Phil Hughes on 13OCT2022 due to all the lights on the dash were lit up but was drivable to the dealer. Prior to completing the Service Bulletin 19-032, Phil Hughes Honda diagnosed with P0301 (Cylinder 1) misfiring and P0172 (fuel system too rich). The lead service tech has already mentioned the root cause is the fuel injectors causing the misfire and fuel system too rich. I had the vehicle for less than one day after the completion of the service bulleting 09-032. There was lost of power on the road on three (3) different occasions. Loss of power means the vehicle went into "limp" mode during normal road driving and dropped acceleration from normal speed 60mph to ~20mph and continued to decelerate to about ~10mph. The vehicle was pulled over, turned off for about 5 minutes, and turned back on with all the warning lights remaining lit. All the warning lights remain on and was diagnosed again by Phil Hughes Honda and, this time, they got more codes. But, this time there were misfires with Cylinder 1, 2, 3 AND 4 which would be codes P0301, P0302, P0303, P0304, and P0172 fuel system too rich. Again, the root cause has been diagnosed to be the fuel injectors. Case # [XXX] is open Honda of America has been contacted and Case # [XXX]. Honda of America classifies fuel injectors as an emissions part which is hard to believe as fuel in delivered to the engine which the engine is part of the power train. Honda Service Bulletin 19-032 says the POSSIBLE CAUSE is "Based on certain driving patterns and environmental factors, the DTC's state above may set or whirling noise may occur). This is not true and the true root cause is fuel injectors. This is a HIGH RISK that is waiting to occur and there could have been a FATALITY as the vehicle dropped in deceleration in the middle of the street and someone could have gotten rear-ended and killed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).