NHTSA Complaint #11490575 — 2013 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11490575 |
| Vehicle | 2013 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
Driving on I95 South in Daytona Beach, Florida during crowded weekend event traffic, the lane assist malfunctioned, would not turn on and then immediately experienced power steering failure. Both warning and failure lights illuminated on the dashboard. The power steering is electric and turning the wheel was near impossible. I had 4 occupants in the vehicle and almost caused a very severe accident crossing lanes of traffic to attempt to reach the shoulder. It is near impossible to turn the wheel and although the car is driveable, its not steerable. Found out that the NHSTA campaign # 14V286000 describes the same issue as I have. Ford recall #14S06 is that recall but the issue I now have is my vehicle was built 1 day after the recall parameters. The car is sitting unable to be safely operated, and I'm asking for NHSTA to extend the dates of original recall from February to March to include this vehicle in the existing recall for the necessary repairs.
Related Complaints for the 2013 FORD EXPLORER
Other STEERING Complaints
#11717027
After dropping off my son at school, I turned the steering and suddenly it became very difficult to turn. I was stuck...
#11703792
Hi, my power steering went out. It's tough to turn. I see there was a safety recall, 14S06, that mentions the power s...
#11702622
I was leaving the store pulled out on a main road in town about to head on the highway. My steering wheel locked and ...
#11694108
Power steering assist fault and service advance trac alerts came on in the dashboard when car was cranked up to drive...
#11686980
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed and accelerating...
Recent Complaints for the 2013 FORD EXPLORER
#11719103
STRUCTURE
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11718232
UNKNOWN OR OTHER
I am filing a safety complaint for my 2013 Ford Explorer (VIN: [XXX] ). There is a strong raw fuel smell inside the c...
#11717776
STRUCTURE
The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...
#11715770
STRUCTURE:BODY
Both pilars flew off, right and left. There is a recall and i went to Ford in San Bruno and Fullerton, both were giv...
#11713707
STRUCTURE
The contact owns a 2013 Ford Explorer. While driving approximately 70 MPH, the passenger’s side A-pillar trim was blo...