NHTSA Complaint #11490332 — 2014 FORD F-150

The contact owns a 2014 Ford F-150. The contact stated while driving approximately 30 MPH, the power steering failed. The contact stated that the power steering assist fault message was displayed. The contact pulled off the roadway into a parking lot, stopped the vehicle, and shifted to park(P). The vehicle was turned off and restarted and the power steering functionality resumed. The contact stated that the failure had occurred one other time when the vehicle was first started. The contact stated that the steering was very rigid, but after turning the vehicle off and on, the power steering returned. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V316000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000.