NHTSA Complaint #11703814 — 2014 FORD F-150

Per the attached letter to 1 A Auto I installed the subject steering shaft and torqued it per their video instructions. It slipped off causing a complete loss of steering because it wasn't properly fabricated. . Thankfully, I was travelling at low speed and was able to safeky stop, make an emergency repair and got the truck home. It caused a break in the airabag clock spring cable and also broke a cable on the steering wheel that connects the guage control on the steering wheel. I bought another shaft from 1 A Auto but it had the same defect described in the attached letter. I did not intsall the second part from from 1A Auto. I bought another shaft from O'Reilly Auto parts which was properly fabricated by Dorman. These parts from 1 A Auto should be recalled before some is injured. Indeed someone may have already been injured but this issue may not be detected as the cause