NHTSA Complaint #11490196 — 2018 HONDA CR-V
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11490196 |
| Vehicle | 2018 HONDA CR-V |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
2018 CRV repeatedly had emergency brake amber light go on in the center of the dashboard. It goes on for a few seconds then shuts back off. This has been happening intermittently for the last two months. It has happened in the past(years ago) but there is no documentation of that complaint. Took vehicle to Honda dealership last week. Initially could not find what was wrong. Finally after hours of running tests? It came down to one code and that the issue was the electronic brake booster. The vehicle stayed overnight. After paying a large sum of money, 5 days later, the light turned on amber on the dash again. I called Honda Service repeatedly but could not reach the Service personnel that had assisted me 5 days previously. Finally talked to another service manager last evening at 6:00 p.m. Bringing car in first thing Friday Morning October 21st. One service manager stated that she had not seen this problem before. There are a few incidences that can be found on the internet with what appear to be simple fixes i.e. low brake fluid, air in line, problem with software, problem with a line to the display and still others. The end all was the issue was treated as a safety issue by one ,while another person stated something alluding to if it was a serious safety issue the warning light on the dash would have been red and not amber. In addition, yesterday when the light came on.(after the problem was purportedly repaired) I was doing about 40. There was a brief pause/resistance to the brake as I was slowing. This happened on a main thoroughfare at 0915 a.m. None of this has made ANY sense and I stated as such.
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