NHTSA Complaint #11490122 — 2018 FORD F-150

Ford Initiated 21B10 Cam Phaser reprogram recall, which updates the software to prevent rattling on start up. My issue the software update is a temporary repair that will ultimately reduce Ford repair liability when vehicles power train warranty expires. With my personal vehicle I experienced a transmission failure while commuting on a congested Hwy in a construction zone. The transmission failed at 18000 Miles. The 21B10 PCM software update was performed in July and did not take, the engine rattle on cold start has resurfaced. In addition, it is my understanding that this issue causes the engine to run harder and is less efficient with fuel. This is most likely the reason my fuel mileage never reached the manufacturer benchmarks. I have taken the vehicle back to a shop and the rework is 10 hours, the dealer estimated 30-45 days for parts ordering and service back logs. All of this is at my detriment. I will still have to pay payments and insurance and suffer loss of use. It is my hope that these extended warranty issues can be reviewed 21B10, is an extended warranty, the is no S; however, I believe there should be.