NHTSA Complaint #11489853 — 2016 FORD FOCUS

I recently became the owner of this car as my dad had it for the past 5 years. My dad previously inquired about the car shuddering/vibrating when accelerating at times (in 2021) and the dealership was either unaware or dishonest in replying that it just had to do with way the plastic protecting the bottom of the car rattles. We did not know about the Ford nationwide settlement for 2012-2016 Ford Focuses at the time or that others were having similar preliminary issues with the transmission/clutch so we continued to use the car thinking it was just a normal issue with no safety problems. I went for my regularly scheduled oil & filter change at the Koons Silver Spring Ford dealership (Maryland) on Tuesday 10/11. They also completed a complimentary 27 point inspection and told me my car was fine except for a small coolant leak I should get fixed within the year. The next day, my car struggled to accelerate after stopping at a red light. This was an intersection where the speed limit was 35 mph and the most I could go was 15 mph with a lot of effort from my car. My rpm meter kept fluctuating from 1 to 4 even if I wasn't stepping on the accelerator. I turned on my safety blinkers to inform other cars that I was having issues and my car eventually came to a complete stop. I had to call for help and put the car in neutral in order to get it to my parking garage. This could have been a very dangerous situation if I was on the highway. The dealership is about 20 minutes from my place so the next morning I went to local mechanics that helped me to read the CEL codes. I have provided a picture of the codes. They are all TCM-clutch related errors. My car very unexpectedly stopped functioning and the dealership/corporate says I'm not covered by the Ford customer satisfaction action that was supposed to fix the TCM issues for free. Please help me as I cannot afford to fix my car at this time with such an unexpected issue at only 38,000 miles.