NHTSA Complaint #11489840 — 2020 NISSAN ROGUE

Was driving on a county highway in Mercer County, NJ that I’ve driven many times before around 40-45 MPH in perfect sunny weather, mid-morning, when suddenly the car slammed on the brakes on its own. It was a terrifying experience as it happened so fast and I had no control over the vehicle. The blessing is that no one was behind or next to me, but what’s unnerving is there was no one or no objects in front of me. It actually took me a few minutes to make sense of what happened. There was seemingly no logical reason the automatic emergency break system should have activated. I drove it slowly to the dealer and left it as it was a weekend. Next day they checked the car/sensors and could not find an issues and said the software was up to date. They opened a ticket with Nissan who advised to replaced and configure the sensor. I pray it doesn’t happen again but they can’t guarantee it won’t as they said they’ve had other complaints (which they report to Nissan). If someone had been behind me, I was driving faster, or bad weather was present it could have ended very badly. I’m terrified it could happen again that I plan to keep that feature turned off when driving on high speed or busy roads. The annoying part is you have to manually turn it off each time you start the car. I’ve only had it back for a day so not sure what will happen. While the dealer did all they could to help me and make sure my car was safe, I think these features/sensors need to be investigated, let’s not wait until someone dies or is seriously injured.