NHTSA Complaint #11489724 — 2019 RAM 2500

The contact owns a 2019 Ram 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had failed to immediately start a few times and it took a few attempts before the vehicle started. The contact noticed a ticking noise and when accelerating and or decelerating a grinding noise would come form the engine compartment of the vehicle. The were no warning lights. The failure occurred intermittently. The approximate failure mileage was 39,239. Remedy not yet available or Parts distribution disconnect.