NHTSA Complaint #11489527 — 2021 FORD F-250

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11489527
Vehicle	2021 FORD F-250
Component	UNKNOWN OR OTHER
Date of Incident	October 13, 2022
Date Filed	October 17, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

When towing a trailer, the Trailer brakes stop working. the brakes, using the pedal and lights all work perfectly on truck and trailer. But if you squeeze the brake control paddles, you immediately get a trailer disconnected message and although all lights still work, the brake controller does NOT. Then sometimes, just driving and perhaps stopping at a gas station, the trailer brakes also stop working and you don't realize until going down a hill. This has happened multiple times. I start out just fine and then ?

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