NHTSA Complaint #11489239 — 2010 HONDA CR-V

The contact owns a 2010 Honda CR-V. The contact stated that while operating the vehicle, there was a scraping sound coming from the rear driver’s side of the vehicle. While driving approximately 40 MPH, there was a loud banging sound with smoke coming from the rear of the vehicle. The contact stated that the vehicle failed to stop while depressing the brake pedal. After coasting to a stop, the contact inspected the vehicle and discovered that the rear passenger’s side suspension had failed. The vehicle was towed to the home and examined by an independent mechanic who informed the contact that the rear driver’s side lower control arm had failed due to severe corrosion of the subframe. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 159,000. The contact stated that due to the rust and corrosion, the insurance company denied the claim. The contact was forced to purchase another vehicle.