NHTSA Complaint #11519741 — 2010 HONDA CR-V

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11519741
Vehicle 2010 HONDA CR-V
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

While driving down the road, the car began to shake, and I noticed my passenger tire looked weird and thought maybe I had a flat tire. I pulled over to change the tire out. Upon further inspection, I saw that the trailing arm had rusted and broken off of the chassis. Luckily, I was driving slowly and on a rural road, but at higher speeds I believe it would have caused me to lose control of the vehicle. There were no warning indicators that something was going wrong. I searched online to see if the problem would be covered under my insurance and saw the recall that had just been issued by Honda for the same problem. (I have not received a letter in the mail yet so I had no idea the recall had been issued.) The vehicle has not yet been inspected. I called my nearest Honda dealer and they said they can not fix it as Honda has not sent out a remedy yet and gave me the number to Honda. I called them and they said they can't do anything until they find a remedy and mail the recall information to owners. I am now out of a vehicle suitable for my job and worry how I will be able to support my family when Honda has no answer and no remedy and is unwilling to help me solve the problem. I hope this recall gets sent out quickly before it puts anyone else's life at risk.

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