NHTSA Complaint #11489156 — 2017 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11489156
Vehicle 2017 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Purchased the car brand new back in 2017. In 2020, while driving normally, the car loss power and would not accelerate and started to have rough idles then auto stop/start came on followed by check engine. Brought it to the mechanic for diagnose and told me that there is a misfire on cylinder 2 and VVT sensor needs to be replaced. Brought it to the dealer and they fixed the issue. Two years after (present) at 100K miles, The car started to have the same issue. Yes it was high mileage but it was driven responsibly along with timely and proper maintenance from the dealer. The car started to have rough starts and white smoke on cold start. And on August 26, 2022 the car would not start. Got it towed to the dealer and told me that it has a bad starter. I was quoted for almost $2000. Once they got it to start after 3 weeks, they noticed the white smoke, the diagnosed it and told me that It has a blown head gasket. The car was driven responsibly and never overheated. They quoted me for $4600 just for the head gasket replacement. They still have my car and haven't decided what to do as it is very frustrating to think that in a short period of time, the car just gave up on us and will leave a huge hole in our pocket. It is our family car and now realized that Jeep (FCA/Stellantis) don't care about their customers because I have seen the same exact reports like mine. I don't get why it's not a recall yet. Please! Make this a recall because it's leaving families to have more financial hardship because of faulty engines that Jeep brand created.

Related Complaints for the 2017 JEEP GRAND CHEROKEE

Other ENGINE Complaints

#11713705 The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check...
#11711061 There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i h...
#11711085 The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and turned off, the...
#11709547 I used my cruise control on the highway and once I turned it off my Jeep began vibrating a lot. My Jeep now vibrates ...
#11699507 It and it had a weird knock to the engine. Did get searched five times until it was figured out. It was the lifters a...

Recent Complaints for the 2017 JEEP GRAND CHEROKEE

#11718217 UNKNOWN OR OTHER THIS MODEL VEHICLE AND SEVERAL OTHERS THAT I HAVE EXPERIENCED, HAVE A CENTER CONSOLE CUPHOLDER THAT IS TRIMMED IN CHR...
#11711710 ELECTRICAL SYSTEM It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...
#11711710 SEATS It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...
#11711710 UNKNOWN OR OTHER It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...
#11711061 ELECTRICAL SYSTEM There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i h...
Check any vehicle history by VIN - Free vehicle history report