NHTSA Complaint #11489111 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11489111
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	March 13, 2020
Date Filed	October 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Shortly after I purchased my vehicle in 2020 I had a service shifter come on the dash with all the lights illuminated on bezel. I took it to the dealership and it was giving codes to suggest the the shifter bezel and wiring needed to be replaced this was done approximately 07/2021. Since then I have had no other issues with it until this morning it came back on. I have looked this up and a lot of Jeep owners experience this issue. It is apparent that there is a manufacture issues or issue that I feel Jeep is responsible for and needs to fix. With this involving the shifter/transmission there is an obvious safety concern. Thank you.

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