NHTSA Complaint #11489046 — 2017 CADILLAC ESCALADE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11489046
Vehicle	2017 CADILLAC ESCALADE
Component	ELECTRICAL SYSTEM
Date of Incident	September 10, 2022
Date Filed	October 12, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The side view mirrors will randomly tilt to the sky or ground. Whatever it tilts to also becomes the saved position. The dealership has replaced the seat memory module, battery cables, fuse block and driver mirror. The dealership was unable to correct the issue and says there is nothing else they can do. The problem seems to occur wen the vehicle has been driving for 2 or more hours then goes away if the vehicle has sat for a few days.

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