NHTSA Complaint #11488977 — 2021 JEEP GRAND CHEROKEE

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11488977
Vehicle 2021 JEEP GRAND CHEROKEE
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I was approaching the location where I was about to turn and began to slow down. Out of no where, the forward collision detection system was set off and automatic braking was applied, causing the SUV behind me to go right off the roadway to avoid a rear end collision. Traffic was extremely heavy at the time. The motorist caught up with me at the location I eventually turned into and accused me of slamming on brakes on purpose. I explained to them the malfunction that occured; however, they were still rightfully upset due to them having children in their vehicle, which caused panic. I let them know I would be reaching out to report the situation, as well as turning off the supposed safety feature until the issue could be rectified. This was a very dangerous situation and could have resulted in a major traffic collision, causing serious injury or death. I do have a dashcam video of the incident.

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