NHTSA Complaint #11488932 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11488932
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	October 6, 2022
Date Filed	October 12, 2022
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

Motor stalled while I was driving, steering wheel locked taking me to a ditch. No warning on the dashboard, no lights on. It only has 100k on it. My only car to get me where I need to be and I still owe money on it. I called Kia, they said they can’t do anything unless I take it there and paid their fees. That would mean pay a second toe truck, plus their diagnosis and then labor. The guy I talked to said I’m looking on about 12k to fix my car! I’m a single mom. It’s hard as it is now I have no car. Struggling to find my way to work so I don’t loose my job!

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