NHTSA Complaint #11488747 — 2018 FORD EXPEDITION

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11488747
Vehicle	2018 FORD EXPEDITION
Component	SUSPENSION
Date of Incident	October 11, 2022
Date Filed	October 11, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

At approximately 30,000 the vehicle's suspension failed, leading to a very rough ride like a boat hitting waves, and at speed affects the ability to control the vehicle. The Ford dealer advised that all shocks needed replacing. The problem developed gradually over about six months. These or the original shocks on the vehicle, and their early failure is a defect and safety concern.

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#11510704 — March 7, 2023 — All 4 struts failed at approximately 46,000 miles. It is available for inspection upon request but for safety reason...

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