NHTSA Complaint #11488630 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11488630
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	September 29, 2022
Date Filed	October 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

My windshield cracked for no apparent reason. I parked my car in my garage and left for a 6-week long vacation. When I returned, I noticed a small crack at the passenger side of the windshield which grew and has moved almost past midway horizontally. There are no impact sites or something else to suggest that something has happened to the windshield. I have contacted my insurance company which has suggested to change the windshield and is not covered. I came to the Subaru Dealership to fix a recall that is currently ongoing. I have been told by the dealer's customer rep that it's over $1000 to fix. As I tried to shop around, I have come across multiple complaints online that other people are experiencing similar issues with cars similar to mine. Hence, I am filing this complaint.

Related Complaints for the 2020 SUBARU OUTBACK

Other VISIBILITY/WIPER Complaints

#11659737 — May 8, 2025 — I am on my third windshield in les than a year. The tiniest pebble will crack the windshield, or sudden changes to we...

#11627386 — November 25, 2024 — Windshield cracked from a rock chip. Within 1 day, the crack had expanded to 12 inches across the windshield.

#11624532 — November 11, 2024 — Problem component: exterior mirror on driver side It was raining, I was driving, I heard what sounded like a loud exp...

#11611877 — August 30, 2024 — I have 2020 Subaru Outback and have had 14 windshield replacements/repairs. The windshield has spider cracked out of ...

#11606327 — August 4, 2024 — We are on our 3rd broken windshield in 3 years. We do not drive the car very often or drive any extreme ways. This i...

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