NHTSA Complaint #11488543 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11488543
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	February 26, 2020
Date Filed	October 9, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Since I purchased this vehicle it has had issues with the 9-speed transmission. The transmission at times, shifts so hard, it feels like you have been rear-ended. The transmission shifts very hard at times and feels as if it's confused. In addition, there is a dangerous delay from when you hit the gas pedal to when the transmission actually engages. There have been times when I hit the gas to get through an intersection and the car has lost power and the transmission was delayed at least 2-5 seconds engaging; almost resulting in multiple accidents.

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