NHTSA Complaint #11488368 — 2016 JEEP CHEROKEE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	11488368
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 7, 2022
Date Filed	October 7, 2022
Mileage	157,715 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2016 Jeep Cherokee. The contact stated that he noticed the ESC 4-WD warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The mechanic stated that the powertrain transfer unit (PTU) assembly had failed with code: (C14A7-97) and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The failure mileage was 157,715.

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