NHTSA Complaint #11488153 — 2019 RAM 2500
STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA
Complaint Details
| ODI Number | 11488153 |
| Vehicle | 2019 RAM 2500 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Date of Incident | |
| Date Filed | |
| Mileage | 40,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2019 Ram 2500. The contact stated that on two separate occasions, the rear liftgate erroneously opened. The failure had occurred while driving and pulling a trailer and also while the vehicle was parked without the trailer being hauled. During the failure, body damage to the liftgate had occurred. The vehicle was taken to the local dealer who diagnosed that the electronic liftgate actuator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted regarding the failure. The failure mileage was 40,000.
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