NHTSA Complaint #11488018 — 2017 MAZDA MAZDA6

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11488018
Vehicle	2017 MAZDA MAZDA6
Component	ELECTRICAL SYSTEM
Date of Incident	August 1, 2021
Date Filed	October 5, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

Please see https://static.nhtsa.gov/odi/tsbs/2019/MC-10166895-0001.pdf PARTS AND WARRANTY INFORMATION SSPB6 I, and many other Mazda6 owners, have this exact problem which prevents cell phones from being able to connect to the car's Bluetooth. As a result, drivers can not follow the law, i.e. All Maryland drivers are prohibited from using a Cell Phone without a Hands Free Device while operating a motor vehicle. This impacts my safety and the safety of others. On 8/12/21 Mazda referred to this as GHOST TOUCH and quoted $1,250 to fix it. I believe Mazda should cover this repair as they did with the Mazda3's. Can you please help me?

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