NHTSA Complaint #11488006 — 2009 BMW 328I

The contact owns a 2009 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Coolant) however, the contact stated that he smelled a burning odor inside the vehicle. The check engine warning light was illuminated. The dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and informed the contact to take the vehicle to the dealer to be diagnosed. VIN tool confirms parts not available. The failure mileage was approximately 123,492.