NHTSA Complaint #11520506 — 2009 BMW 328I

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11520506
Vehicle 2009 BMW 328I
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 58,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2009 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle started shaking abnormally. The contact drove the vehicle to his residence. Later when the vehicle was started there was a large white cloud of smoke coming from the exhaust pipe. The vehicle was driven to his spouse's medical appointment; however, the vehicle could not be started, and the contact had the vehicle towed to his residence. The contact made several attempts to restart the vehicle however, the vehicle failed to start. The vehicle had not been taken to a dealer or independent mechanic. The contact had experienced a similar failure several months prior and had taken the vehicle to a dealer. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 58,000. Parts distribution disconnect.

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