NHTSA Complaint #11710335 — 2009 BMW 328I

The contact owns a 2009 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheating warning light illuminated. The vehicle was driven to the intended destination, which was nearby. The contact stated that the temperature gauge was displayed at 240. The contact stated he went inside the friend's residence, and when the contact walked back outside five minutes later, the entire front hood was engulfed in flames. The vehicle was unoccupied. The fire department arrived and extinguished the fire. The contact was informed of the loose wires; however, the cause of the fire had not been confirmed. The contact stated that the vehicle was consumed in the fire. The contact stated that the trunk of the vehicle was the only part left. The vehicle was not towed away. The remains of the vehicle were still in the contact friend's driveway. A fire report was filed. The contact stated that the vehicle was a total loss; however, the insurance company had not confirmed. The contact stated that his insurance did not cover fire insurance. No injuries were sustained. No Police report was filed. In addition, the contact stated that the fire caused the contact's friend's residential window to shatter. The contact received a recall notification: NHTSA Campaign Number: 17V676000 (Electrical System) and NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that the local dealer was contacted several times to schedule an appointment; however, the contact stated that the dealer informed the contact that he would receive a call back to schedule the appointment. The contact stated that he never received the call back to schedule the appointment. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 132,150.