NHTSA Complaint #11487816 — 2020 RAM 2500

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number 11487816
Vehicle 2020 RAM 2500
Component FUEL SYSTEM, DIESEL
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The contact owns a 2020 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that he was able to maneuver the vehicle off the roadway and the vehicle failed to restart. An unknown warning light was illuminated. The vehicle was hitched to another vehicle and taken to the residence. Additionally, the contact stated that the vehicle was taken to the dealer after receiving NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and it was confirmed that the part was unavailable; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer to be diagnosed. The contact was provided a case number. The failure mileage was approximately 50,000.

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