NHTSA Complaint #11519399 — 2020 RAM 2500 FUEL SYSTEM, DIESEL

Complaint Details

ODI Number	11519399
Vehicle	2020 RAM 2500
Component	FUEL SYSTEM, DIESEL
Date of Incident	February 24, 2023
Date Filed	April 28, 2023
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2020 Ram 2500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle made an abnormal sound and then shuddered. The vehicle was taken to the dealer to perform NHTSA Campaign Number: 21V880000 (Fuel System, Diesel); however, the dealer declined to perform the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

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