NHTSA Complaint #11487163 — 2016 KIA SOUL

My car started losing power without warning and I had to quickly move out of traffic before it shut down completely, at which point the oil and check engine lights came on. This put me in danger having my car stop suddenly on a highway. Kia states that the motor failed because of a recall and denied my claim because the recall was never repaired. However, I never received notice of recall nor is there record of such in NHTSA. This is a huge negligence in Kia’s part regardless of it was incorrectly fixed prior to my purchasing the vehicle as certified used from a Kia dealership or if it was incorrectly marked as done so I was never notified. Kia should be responsible for their faulty engine because I was never notified and no recalls came up when I searched my VIN number.