NHTSA Complaint #11487127 — 2021 FORD ESCAPE HYBRID
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11487127 |
| Vehicle | 2021 FORD ESCAPE HYBRID |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 14,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
The contact owns a 2021 Ford Escape Hybrid. The contact noticed that a loose wire hanging from underneath the vehicle. The vehicle was taken to a dealer where the mechanic informed him that the heat exchange wire was designed longer than needed which resulted in the defect. The dealer cautioned him that extensive driving with that wiring hanging could lead to engine damage. The contact was able to purchase the wire kit at Bates Ford (1673 W Main St, Lebanon, TN 37087) however, the dealer could not service the vehicle. The manufacturer was notified of the failure and informed him that the vehicle was not under warranty. The vehicle had yet to be repaired. The failure mileage was approximately 14,500.
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