NHTSA Complaint #11487058 — 2019 HONDA ACCORD

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11487058
Vehicle 2019 HONDA ACCORD
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

We own a Honda Accord with approximately 39,405 miles on it when we took it to the Bob Howard Honda Dealership located at 13201 North Kelley Oklahoma City, OK 73131 for repair/diagnosis on August 25, 2022. The failure of the Honda included every sensor displaying in the vehicle from emission to lane change, etc. The dealership stated that the only code they noticed was a low fuel pressure but there was no issue other than that and these new cars are sensitive to low gas in vehicles which they felt contributed to every emergency sensor warning displayed with safety issues. We picked vehicle back up and on August 27, 2022, my wife was stranded cause the vehicle just stopped and would not start again with the same codes as before. Just quit running while driving which was very unsafe for my wife. It took well over 3 hours waiting for vehicle to be towed cause HONDA doesn't have a shift release easily accessible on their ACCORD models when vehicle is unable to start and to be put in neutral cause it won't start. We had vehicle towed back to Bob Howard Honda and on Monday, August 29, 2022 they stated it needed a fuel pump which would cost around $1007.00. However, the fuel pumps are on back order with no timeframe for delivery and the warranty for this vehicle expired apparently at 36,000 miles. First off fuel pump should not have failed this soon for a brand new Honda Accord or any vehicle for that matter. This is a failure in manufacturing.

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