NHTSA Complaint #11487017 — 2018 HYUNDAI SONATA LATCHES/LOCKS/LINKAGES

Complaint Details

ODI Number	11487017
Vehicle	2018 HYUNDAI SONATA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	December 1, 2021
Date Filed	September 29, 2022
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2018 Hyundai Sonata. The contact stated that the key fob was accidently left inside the trunk but the trunk lid remained locked. The contact indicated that the feature preventing the key from becoming locked inside the trunk failed due to the trunks locking mechanism malfunctioning. The vehicle was previously serviced under the NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the failure occurred. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not yet contacted. The failure mileage 70,000.

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