NHTSA Complaint #11486576 — 2015 MERCEDES-BENZ CLA250

On May 10th while driving on I-35 Texas highway, the panoramic sunroof of our 2015 Mercedes Benz CLA 250 shattered the whole panoramic sunroof, my daughter describes as some shot at the car. there was particles of glass on the driver side and passenger, very dangerous situation. She pulled over into a gas station and noticed there were pieces of glass shattered all over the interior some. The second incident happed about 2 weeks ago on the recalled part, while driving the panoramic sunroof stationary roof panel located between the windshield and the panoramic sunroof part came off while driving and hit the behind, luckily no one was harmed during the incident. I took the recalled letter to the local Mercedes in San Antonio refusing to fix the recalled part and apparently the part is not available and there is no date as to when is going to be available, in the meanwhile we can't drive the car. Also it took almost 4 months to replace the panoramic roof, I will file another complaint about the panoramic roof, apparently this is a common thing with this model CLA250.