NHTSA Complaint #11297508 — 2015 MERCEDES-BENZ CLA250

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11297508
Vehicle	2015 MERCEDES-BENZ CLA250
Component	STRUCTURE:BODY
Date of Incident	November 27, 2019
Date Filed	January 6, 2020
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SUNROOF IS FAULTY IN THIS MODEL. MERCEDES HAVE RECALLED EARLIER MODELS DUE TO SIMILAR ISSUE. THE HAVE RECALLED 750K CARS TODAY DUE TO THIS ISSUE AND WE ARE SEEING SIMILAR PROBLEMS IN OUR 2015 C CLASS. THIS ISSUE IS VERY SERIOUS AND DANGEROUS AS THE SUNROOF COULD POTENTIALLY FLY OFF MYSELF AND MY WIFE WERE DRIVING AT NORMAL SPEED ON THE HIGHWAY WHEN WE SUDDENLY HEARD THE NOISE. WHEN WE STOPPED BY TO CHECK THE ISSUE, IT SEEMED LIKE THE SUNROOF WAS GETTING DETACHED. WHEN WE TRIED TO CLOSE IT, IT MADE A BIG BANG NOISE AS IF SOMETHING HAS NOT BEEN PLACED CORRECTLY. EVER SINCE THE SUNROOF HAS NOT BEEN CLOSED PROPERLY AND WE COULD HEAR THE WIND NOISE INSIDE. THIS HAPPENED COUPLE OF MONTHS AGO

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