NHTSA Complaint #11675817 — 2015 MERCEDES-BENZ CLA250

The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that the air bag warning light was illuminated. The contact stated that the vehicle was previously involved in a collision, in which another vehicle crashed into the passenger's side of the vehicle, causing damage to the frame and headlights; however, the air bags failed to deploy. The contact sustained soreness in the neck and back and received medical assistance. A police report was filed, but the contact did not have the police report information available. Additionally, the contact stated that while driving at 65 MPH, the vehicle stalled. The contact pulled to the shoulder of the road. The vehicle was able to restart; however, the failure recurred several times while driving. The contact related the failure to NHTSA Campaign Number: 15V662000(Engine and Engine Cooling). The contact stated that the vehicle had leaked excessive oil onto the ground. The contact stated that the vehicle had failed to start while pressing the Push to Start button. The vehicle was taken to the dealer, where the contact was informed that she would need to pay a fee for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the vehicle. The failure mileage was approximately 80,000.