NHTSA Complaint #11486345 — 2013 FORD EXPLORER

The contact owns a 2013 Ford Explorer. The contact stated while driving 5 MPH and parking the vehicle, she heard a loud noise coming from the engine fan and the temperature gauge was rising. The contact stated that while her brother was inspecting the vehicle, he noticed a leak underneath the vehicle, and the radiator fluid was low. The contract called two local dealers: Fort Mill Ford (801 Gold Hill Rd, Fort Mill, SC 29708: (803) 948-8202) and Rock Hill Ford (1884 Canterbury Glen Ln, Rock Hill, SC 29730: (803) 573-4302) and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 148,650.