NHTSA Complaint #11457147 — 2013 FORD EXPLORER
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY issue reported to NHTSA
Complaint Details
| ODI Number | 11457147 |
| Vehicle | 2013 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY |
| Date of Incident | |
| Date Filed | |
| Mileage | 130,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the high engine temperature warning light illuminated. The contact pulled over to inspect the vehicle and became aware that all the coolant had leaked out of the radiator. The vehicle was towed to an independent mechanic to be diagnosed and the contact was informed that the water pump needed to be replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer had been notified of the failure. The approximate failure mileage was 130,000.
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