NHTSA Complaint #11486224 — 2013 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11486224
Vehicle	2013 FORD EXPLORER
Component	STEERING
Date of Incident	August 1, 2022
Date Filed	September 24, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

While driving home from work on the 95 (highway) I noticed that I could barely control the steering in my 2013 Ford Explorer. Fortunately I was able to make it home and my husband arranged to have it towed to a mechanic who inspected the vehicle and advised us that it had a rack and pinion failure. He mentioned that it would be very dangerous to attempt to drive the vehicle with this issue and that the total cost to repair would be over $4K. I recently replaced the engine on this vehicle which cost me over $2K. I do not have the $4K at this time to replace the rack and pinion. This is extremely upsetting. Is there any recall will this issue?

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