NHTSA Complaint #11486107 — 2017 SUBARU LEGACY

The contact owns a 2017 Subaru Legacy. The contact stated while attempting to remove the key from the ignition, the key remained stuck in the ignition. The contact restarted the vehicle, shifted to reverse and back to park, and was able to remove the key from the ignition. The vehicle was taken to an independent mechanic but the vehicle was not diagnosed. The mechanic stated that sometimes the key might get rusted, causing it to be difficult to remove from the ignition. The manufacturer was not contacted. The failure mileage was approximately 68,000.