NHTSA Complaint #11485943 — 2014 HYUNDAI VELOSTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11485943
Vehicle 2014 HYUNDAI VELOSTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

While driving down I95 south at 10:30 at night my car made a noise like I ran over a cardboard box. Then smoke started to come out of the hood. I I went to the emergency lane hoping it was a flat tire. There was oil all over the ground and car. No warning lights or car acting funny. Cruise was set and driving home with my mom. Took car to dealership and verified the block had cracked. I asked why, the car only had 65800 miles on it. They said my last oil change looked good, they have no idea. Not covered under warranty. Only 2015 and 2016 are covered for motor failure. Mine is a 2014 I checked the recalls. They charged me $9100 to replace the motor. When I picked up the car I asked again why it cracked. They said sometimes they just don't know why. My mom and I were stranded on the freeway for over two hours waiting for a tow truck and it decide to rain on us 3 times.

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