NHTSA Complaint #11485916 — 2016 CHEVROLET EQUINOX

While driving in a heavy rain storm one night, my windshield wipers just quit. I couldn’t see to drive. I put my flashers on to warn other drivers and had to resort to sticking my head out the window to see where I was on the road. I finally got a chance to pull off the road, moved the wipers by hand, still they did not operate. I called the dealer where I bought my car and an extended warranty. I drove it to them on a non-rainy day and left my car. I was told they would check it out and call me. They said wipers were not part of the warranty, that there was no recall for my car, and charges to fix it could be in excess of $550.00. As I did not have enough money at that time, they told me to leave it, but would not work on it till I had the money. Also, if I did not have them fix it, fee would be $100 for evaluation. When I went to pick up the car, nothing had been done, there was no fee, and the person I had been dealing with was no longer there. My car had sat there for a month, no one checked it, no one returned my calls, I picked it up still with non-working wipers. I have been driving my mothers car in the meantime.