NHTSA Complaint #11485711 — 2017 FORD FOCUS
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11485711 |
| Vehicle | 2017 FORD FOCUS |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I enjoy driving my 2017 Ford Focus, but the glaring negative against my vehicle is the transmission. Once per year I find myself at a dealership because my Focus starts to shudder after acceleration from a full stop. This phenomena shakes the vehicle, alerting everyone inside that something is wrong. No warning lights appear on the dash from discovery of the problem until servicing. Once the shuddering starts happening, it will happen more and more frequently until it cannot be ignored and the vehicle needs to be fixed. I don't haul trailers. There are not that many miles on the Focus (under 60,000). I've even adjusted my driving habits to change speeds as gradually as possible so as to not put any undue strain on the transmission. Nevertheless, the problem keeps reoccurring and I keep having to lean on the existing powertrain warranty to get rid of the problem... temporarily. Within a year, it always comes back. This year is no different. I am currently trying to get the Focus serviced once more before my "60,000 mile/5 year" powertrain warranty expires on October 3rd, 2022. This issue is forcing me to consider selling a car in wonderful condition because I can't afford to replace clutch arrays out of pocket every year. The alternative is to forgo the servicing and roll the dice with a spotty transmission. I dare say that can't last. I've talked numerous times with people at the dealership. Everyone I have spoken with acknowledges that this is a known issue with the 2017's. Prior vehicle years have been recalled for transmission troubles. How is the 2017 Focus any different? How hasn't a recall been started already? I'm attaching the service records from the dealerships. Ford Customer Care directed me to the NHTSA, but nothing more. I am hoping someone can help me to either extend this warranty with Ford (at no additional cost to me for a manufacturer defect) or get the need for a recall acknowledged by Ford. Thank you and God bless.
Related Complaints for the 2017 FORD FOCUS
Other POWER TRAIN Complaints
#11716101
My 2017 Ford Focus transmission failed at 113,000 miles. I was stranded in the middle of nowhere with a flashing warn...
#11711402
I have 2017 Ford Focus that is experiencing transmission issues related to the DPS6 Powershift transmission and TCM r...
#11704553
The contact owns a 2017 Ford Focus. The contact stated that after the vehicle was stopped at a traffic light, the veh...
#11699536
Bought this car last June of this year and ever since then. First gear will buck sometime and second gear too. After ...
#11691479
Transmission is overheating is the warning I keep getting on the dashboard read out. The transmission is shifting ver...
Recent Complaints for the 2017 FORD FOCUS
#11717224
UNKNOWN OR OTHER
I am reporting a safety-related defect in my 2017 Ford Focus equipped with the PowerShift dual-clutch (DPS6) transmis...
#11713453
ENGINE
UNKOWN my rpms rev up randomly I can’t shut my car off when I get gas and makes a raving up sound I can’t reverse
#11713453
FUEL/PROPULSION SYSTEM
UNKOWN my rpms rev up randomly I can’t shut my car off when I get gas and makes a raving up sound I can’t reverse
#11713003
ENGINE
I am reporting a dealership conduct issue that directly affected vehicle safety and caused financial loss. Valley Fo...
#11713003
FUEL/PROPULSION SYSTEM
I am reporting a dealership conduct issue that directly affected vehicle safety and caused financial loss. Valley Fo...