NHTSA Complaint #11485095 — 2017 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11485095
Vehicle	2017 KIA SORENTO
Component	POWER TRAIN
Date of Incident	September 10, 2022
Date Filed	September 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

While on a road trip down south, at my first gas stop, the vehicle's gear shift was stuck in park and refused to move. After removing the small cap cover marked Shift Lock Release, I manually inserted a screwdriver into the hole and was able to release the shifter. This has been the only way to release the gear shifter from Saturday, 09/10/2022 until present time. I have an appointment for service with Premier Kia dealership in Branford CT.

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