NHTSA Complaint #11485013 — 2017 CHEVROLET VOLT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11485013
Vehicle 2017 CHEVROLET VOLT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

At approximately 61,500 miles my Chevy Volt would not start. I had it towed to a repair facility who determined the problem was a faulty BECM (Battery Energy Control Module), but that it would still be covered by the manufacturer's warranty. So I had the vehicle towed to a dealership. The vehicle has been at the dealership for six weeks as of the time I write this, but report they have yet to diagnose the problem or offer a solution. Doing research online I have found that BECM failure is a common problem among the Chevy Volt, of all model years. And due to "supply chain disruptions" people are having to wait weeks to months for their vehicle to be repaired. Fortunately my vehicle did not fail in a dangerous location, however the BECM failure could happen randomly at any time at any mileage and appears to be a design flaw. Fortunately my vehicle is still covered by the manufacturer's warranty, but in my opinion, repair should be extended to all Chevy Volts.

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